Case Study
At Prosperi, from our first steps and beyond, we are and will always be joined at the hip to our customers. Our goal was not simply “build it and they will come.” It was, “learn what school administrators, counseling teams, students and families need, want and would value, and work hard to build that.”
We set out to partner with five school districts to do just that, and one of them was the Edison (NJ) Township School District and its Edison Success Academy high school. This is the story of what happened next.
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The Brief
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Prosperi initiated a 1-year pilot program with the Edison Township School District (NJ) in 2024 to test Prosperi’s K-12 Telecounseling operations, capabilities and results.
Edison Success Academy High School (ESA) began the 2024–25 school year with one on-site counselor. In December, ESA transitioned to a telecounseling model by contracting with Prosperi to provide counseling services.
Prosperi provided a NJ licensed/certified School Counselor; eliminating the recruitment and hiring process for ESA.
Prosperi’s Telecounselor provided effective academic, college and career counseling to ESA students, including after-school hours availability to accommodate parents.
Prosperi’s Telecounselor utilized ESA’s existing systems, including SIS and SMS, to support counseling efforts, communicate and record progress.
ESA’s administrators, students and families were highly satisfied with the Telecounselor provided by Prosperi.
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Pilot Objectives
Assess communications, technology, security, compliance and logistics required to implement and support effective telecounseling.
Ensure that privacy, compliance and confidentiality were at the highest levels across all aspects of the Pilot.
Provide high quality, engaging academic and college/career counseling via virtual platform.
Alleviate concerns from school administration, counselors, parents and students regarding the efficacy of counseling via remote technologies while demonstrating unique benefits of Prosperi; including flexible office hours and on-demand specialists in college and/or career.
Gauge overall satisfaction and efficacy of Prosperi’s Telecounselor across stakeholders.
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Pilot Findings
The Results
With Prosperi’s Telecounseling team, Edison Success Academy was able to:
Flexible scheduling allowed students and parents to schedule additional time with the telecounselor outside of school hours.
Students and families could conveniently book meetings through an online scheduling platform, enhancing engagement and accessibility.
Telecounselor provided quality academic and postsecondary support to students and families.
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Of total students/parents enrolled had at least two individual meetings with the Telecounselor.
Of total students/parents enrolled attended individual meetings with the Telecounselor three or more times.
Direct contact hours with ESA students and staff.
